Always follow the care label supplied with your exact piece. Use this guide as a cautious starting point whenever the embroidery needs extra attention.
Confirm the fabric composition and care label first. Test colourfastness on a hidden area when appropriate. Pieces with dense work, embellishment, delicate fabric or uncertain colourfastness are safer with a trusted professional cleaner.
Turn the garment inside out. Use cool water and a small amount of mild detergent. Avoid soaking for long periods, scrubbing the embroidered surface or mixing deep colours with lighter garments.
Do not wring or twist embroidered areas. Press out water gently between clean towels, reshape the garment and dry away from harsh direct sunlight. Use a supportive hanger only when the wet fabric will not stretch.
Use the temperature recommended for the fabric. Place a clean cotton cloth between the iron and garment, work from the reverse side and avoid pressing embroidery flat with heavy pressure.
Store only when completely dry. Fold heavy embroidered pieces with soft tissue or breathable cotton between layers. Avoid long-term storage in tightly sealed plastic and keep the garment away from dampness.
Fabric, dye, embroidery density and added embellishments change the safest care method. If the supplied care label conflicts with this general guide, follow the label. Contact us with the product SKU whenever you need piece-specific help.
Contact the store →Send a clear photograph and product SKU on WhatsApp before trying a new cleaning method.
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